If you told me in January 2020 that I’ll get to experience new possibilities on any of this I would have said impossible. Now in just a year, not only have I seen how it’s possible but also the immense impact there can further be if we continue to intentionally invest and design with care.
Giving and receiving feedback is hard. Despite good intentions, we can hurt others and feel discouraged by others. Words are powerful.
I’ve experienced this myself—and continue to do so. While I love collecting feedback as a way to help me improve, I’ve also had “moments” when feedback makes me feel attacked or hugely misunderstood. I intellectually know I shouldn’t take it personally, and focus on the objective learning opportunity. But I always wonder how we can be more graceful in the way we give and receive feedback.